Privacy policy

At Alcatraz Tours and Tickets, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website. By using our website, you consent to the practices described in this policy.

  1. Information We Collect: We may collect personal information such as your name, email address, phone number, and payment details when you make a booking or contact us through our website. We may also collect non-personal information, including your IP address, browser type, and device information, to enhance your browsing experience and improve our services.
  2. Use of Information: We use the information you provide to process your bookings, communicate with you, and deliver the services you requested. We may also use your information to send you promotional offers, updates, and relevant news about our tours and services, but only if you have opted to receive such communications.
  3. Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  4. Sharing of Information: We may share your personal information with trusted third parties who assist us in operating our website and delivering our services. These third parties are contractually obligated to maintain the confidentiality and security of your information. We will not sell, rent, or otherwise disclose your personal information to third parties for marketing purposes without your explicit consent, unless required by law.
  5. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You have the option to disable cookies through your browser settings, but please note that doing so may limit certain features and functionality of our website.
  6. Links to Third-Party Websites: Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
  7. Children’s Privacy: Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.
  8. Changes to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “Effective Date” indicating the date of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

If you have any questions or concerns regarding our Privacy Policy, please contact us using the information provided in the “Contact Us” section of our website.

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